What if postpaid bill isnt paid

In addition, except where the fault or delay is clearly due to circumstances within our reasonable control, we may also charge you late payment interests at the rate of 1. If we claim against you, you will be liable for our legal and other related costs. We may also, at our sole discretion, waive any late payment or interest charges.

You agree that it is your responsibility to ensure that the charges incurred for your use of the Service do not exceed the credit limit. Failure on your part to adhere to such reminder may result in the Services being suspended or terminated without notice to you. However, we are not under any obligation to impose such call alert to you.

If you have more than one Account with us, we have a right to terminate any or all of your Accounts should any charges remain unpaid under any one of your Accounts. Working day means any day other than Saturday, Sunday or a day that is a public holiday for us. However, if you have agreed to subscribe to the Services for a pre-agreed duration and you opt to terminate the Services prior to the expiry of that period; you will have to pay the Charges for subscription for the whole of that period based on the rate as may be notified to you.

You agree to indemnify us, our employees and officers against all loss, damage, liability and expenses incurred by us or them due to or as a result of any claim made or legal proceedings for defamation, infringement of intellectual property rights, theft, conversion, obscenity, property damage, personal injury or death or breach of any law or regulation brought against us or them in relation to your use of the Services or due to your act or omission in using the Services.

We will provide the Services to you on "as is" and "as available" basis and you agree and accept that you must use the Services and rely on information obtained through using the Services at your own risk. We do not make any representation and disclaim warranties of any kind in relation to the Services including but not limited to availability, accessibility, timeliness and uninterrupted use of the Services; or sequence, accuracy, completeness, timeliness or the security of any Content or information transmitted using the Services or provided to you as part of the Services and we also disclaim all implied warranties of merchantability, fitness for a particular purpose and non-infringement to the fullest extent allowed by law.

We will not be liable for any inability to use or access the Services, interruption or disruption of the Services, delay or failure resulting from matters beyond our control. These include acts of God, requirements of any governmental or regulatory authority, war, national emergency, accident, any natural disasters such as fire, flood, earthquake, equipment failure, computer or software malfunction, electrical and power failure, fault, interruption or disruption of our network, or of your equipment or the equipment of any third party, riot, strikes, lock-out, industrial dispute whether or not involving our employees or epidemics of infectious disease.

We expressly reserve the right to withdraw any promotional package at any time without assigning reasons for such withdrawal and shall not be liable for the losses and damages suffered by you. We are not responsible for and do not endorse any third party services or products which you access, use or acquire together with the Services. We are also not responsible for any loss or damage caused by such services or products. You may only transfer your rights under this Agreement with our prior written consent.

You will have to enter into a transfer agreement and settle all outstanding Charges. We may assign, novate or transfer all or part of our rights and obligations under this Agreement without your prior consent to others upon notice to you which may include advertisement, statements, letters, by posting on our website or such other forms as we deem appropriate. We will endeavour to notify you of such changes. This appears on your bill as " Late Fee for invoice ".

See Change your phone number for more details. You mail us a different device. The device has physical or liquid damage. This appears on your bill as " Warranty Non-Return Fee ". This fee varies based on device and appears on your bill as " Warranty Non-Return Fe e". This appears on your bill as " Payment Support Fee ". You can also pay and set up payment arrangements online for free. This fee is charged in store at the time of return. This fee is based on location and will vary from state to state.

This appears on your bill as " Returned Payment Fee ". This fee is charged in store at the time of upgrade. You can also upgrade with Self-Service for free. Assessed in the event an account is referred to a third-party collection agency. Calculated as a percentage of the amount due to the extent permitted by applicable law.

This appears on your bill as " One Time charge for outside collection fee ". Accounts used for the first time will have the payment held for 14 business days before approval. If approved, your refund will typically be deposited within three business days from approval date.

Prepaid card Refund can only be mailed to the account holder. If approved, your refund will typically arrive within 10 business days by USPS ground mail from approval date. Contact Us. You may be able to get a cheaper deal, such as a SIM-only contract, with a different tariff or provider. You can see a list of price comparison sites which have been accredited by Ofcom on the Ofcom website. Make sure to sign up to our MoneyAware newsletter for even more great tips sent straight to your inbox every month!

Mobile phone contracts can seem like an easy way to get the latest phone and spread the costs, but you can end up paying more in the long term. There are alternatives that could work out cheaper, and ways to save money on your current contract to help prevent you from falling into debt in the future. SIM only deals: These offer a package of minutes, texts and mobile data and are similar to traditional mobile contracts. Pay-as-you-go: This lets you buy credit in advance and only pay for what you use.

There are no long contracts to worry about and you can switch providers at any time. Ask them to check your tariff and explain about any extra charges that have been included.

Mobile phone companies are governed by the communications watchdog, Ofcom. Read our guide to dealing with debt collectors. Then refer them back to the mobile phone provider. Collections activity will commence on an account that is overdue and is not in our financial hardship assistance program or on a mutually agreed payment arrangement. If your account continues to remain overdue, your service will then be suspended followed by a disconnection.

If your services are disconnected your current plan s and number s may not be available to reconnect once you have cleared the overdue balance. This includes a physical residential or business address, a valid email address and an alternate contact number if your mobile service with us is suspended or disconnected.

If an account is overdue and remains unpaid, we will make several attempts to contact you by SMS, email, phone or letter. The only instances where this will not be the case is where we do not have updated contact details for you or we assess you to be an unacceptably high credit risk or where there is reason to suspect fraud or attempted fraud on your account.